A global corporate-travel and expense platform had hotel searches taking forty seconds at peak. Their threshold was fifteen. The team had started to doubt their move to the cloud.
Twenty-five seconds over threshold, at the exact moment a user is deciding whether to trust your product. Slow search reads as a broken product, and the blame had landed on the cloud.
We found the bottlenecks in twenty minutes. Their team applied the fixes.
Searches now finish in twelve seconds, inside threshold.
This is just incredible. We cannot thank you enough. — Ken, Data Team Lead
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